How to Remove FramePackage – Epolicy Orchestrator

If your framepackage failed the installation or was misconfigured during the installation process you can get some troubles in linking the host machine to epolicy Server.
In this case i’ve tried to reinstall the agent with the epolicy console and to reinstall the agent by the exe file. But i got some error message like “running the higher-versioned setup program…”.
in this case the solution seems to be the uninstallation of the agent package and a full installation. How can we get a fully functional agent? It’s quite simple: go to the mcafee common framework’s directory and write, by the command line:frminst.exe /forceuninstall
. This will uninstall the agent package and we can reset the link with the repository.

That’s all.

~ di diegotech su dicembre 14, 2009.

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